Return & Exchange

Kennedy has a 60 night return policy. If you are truly unsatisfied, you can initiate a return within 60 days of delivery. 

To be eligible for a return, your item must be undamaged & you’ll also need the receipt or proof of purchase.

To start a return, you can contact us at

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Problems and issues that result from normal wear and tear or improper use are not covered.

This includes but is not limited to:

1. Normal wear and tear.

2. Any improper use of the comforter.

3. Minor imperfections such as slight cosmetic flaws.

4. Stains, tears, burns, and discoloration that occur over time and/or are caused by the user.

5. Any comforter purchased from a non-authorized kennedy distributor.

6. Allergies or sensitivities to fabrics or materials.

7. Damage caused by animals, rodents or children.

8. Naturally occurring aromas from lyocell, polyester, or other materials.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at